Privacy policy

Lewisham Talking Therapies have a legal duty to protect the privacy of all personal data obtained from you while you are using this website. Please read the following to find out about our practices regarding the collection, use and disclosure of your personal information.

The services are provided as part of South London and Maudsley NHS Trust. Where this policy refers to Lewisham Talking Therapies, it includes South London and Maudsley NHS Trust.

Personal information

The accuracy of your personal details is governed by the accuracy of the information you provide. We do not verify personal information, other than that which is provided for referral purposes. Lewisham Talking Therapies is not responsible for errors or problems that arise as a result of inaccurate information provided by you.

Lewisham Talking Therapies (and its partners) may use personal information such as Name, Postal/Email address, Phone in the following ways:

• to mail or email you with information related to the services we provide;
• to contact you in the event of a necessary communication exchange requested by you or your GP;
• initiated by Lewisham Talking Therapies (e.g. to give opt out right);

General Data Protection Regulations (GDPR)

GDPR allows and regulates the processing of personal data. This includes where health and social care data is processed by a public authority.

Health and genetic data are amongst special categories of data requiring special protection and subject to additional controls. Public providers of health and care are expected to

• demonstrate satisfaction of conditions set out in Article 6 of the GDPR
• satisfy a condition under Article 9 of the GDPR when processing special categories of data, i.e. data concerning health

More details about GDPR can be found on the South London and Maudsley NHS Trust website.

Cookies

Cookies are small text files that are held on your device (computer or mobile). We use cookies to gather information to help us improve the website and enhance user experience.

The cookies do not contain any of your personal information, and we cannot use them to find out who you are.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. You can disable the cookie function in your web browser, but please note that this may affect how our website functions

To find out how to manage, control, delete cookies, see your browser’s help section or your mobile device manual. Or you can visit www.allaboutcookies.org, where you can find detailed information on cookies.

Links to other websites and third party content

This website contains links to other NHS and non-NHS websites, including affiliated not-for-profit organisations (e.g. Mind). Lewisham Talking Therapies does not have control of any information provided on these sites, and this web privacy policy applies to Lewisham Talking Therapies only.

When you go to another website, read the privacy policy on that website if you want to know what it does with your information. We don’t pass on any of your personal information to other websites.

We may embed external content from third party websites such as YouTube, including cookies. This content is not published on our website. It is delivered using tools and services from third party sites that can be inserted into our site such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third party provider and not ours.

Changes to this policy

We may make changes to this web privacy policy at any time. Changes will be posted here and are effective immediately. You should visit this page regularly to view any changes.

More details about these policies can be found on the South London and Maudsley NHS Trust website.